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Top 5 Reasons Your Internet Keeps Disconnecting

Published by APM Tech Support • 2025-11-04 • Markham • Vaughan • Toronto (GTA)

When “Connected, No Internet” Becomes a Daily Frustration

Few things are more annoying than your Wi-Fi dropping out in the middle of work, streaming, or a video call. If your internet keeps disconnecting or showing “connected with no access,” the cause could be anything from your router settings to network interference.

1. Outdated or Overheating Router

Routers don’t last forever. After 3–5 years, performance drops. If your router feels hot or needs frequent restarts, it’s time for an upgrade. Place it in a ventilated area away from walls or electronics.

2. Too Many Devices Connected

Each device uses bandwidth. Too many connections cause older routers to drop signals. Disconnect idle devices or upgrade to a dual-band or mesh Wi-Fi system.

3. Faulty Cables or Loose Connections

Loose or damaged Ethernet or coaxial cables can interrupt your signal. Unplug and reseat every cable from the modem to the router securely.

4. ISP or Modem Issues

If all devices disconnect, the issue may be with your provider. Reboot the modem and router, and if it persists, contact your ISP for a signal check or replacement modem.

5. Interference or Poor Wi-Fi Placement

Microwaves, cordless phones, and walls can weaken signals. Keep your router high and central, or install a mesh system for full coverage.

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